Online Merchants

Occupation Information table
Overview: Conduct retail activities of businesses operating exclusively online. May perform duties such as preparing business strategies, buying merchandise, managing inventory, implementing marketing activities, fulfilling and shipping online orders, and balancing financial records.
Duties: Fill customer orders by packaging sold items and documentation for direct shipping or by transferring orders to manufacturers or third-party distributors. Receive and process payments from customers, using electronic transaction services. Create, manage, or automate orders or invoices, using order management or invoicing software. Deliver e-mail confirmation of completed transactions and shipment. Correspond with online customers via electronic mail, telephone, or other electronic messaging to address questions or complaints about products, policies, or shipping methods. Purchase new or used items from online or physical sources for resale via retail or auction Website. Determine and set product prices. Calculate purchase subtotals, taxes, and shipping costs for submission to customers.
Degree(s): A.S. Business Administration (Accounting and Marketing) 
Job Outlook:
Starting Salary: The mean salary for online merchants is $80,220.
Growth: Growth
Education Level: The typical training required for this career is generally a High School Degree or GED Certificate.

* National data collected by the Department of Labor in 2014 with projections through 2024. For New York green job information .

* For New York salary data information .

* For New York green job information .

Understanding acquiring positions in this field may be enhanced through continuing academic study (i.e. earning a baccalaureate or a master's degree) and/or work experience in the field, Queensborough Community College has established transfer agreements with other institutions for students who wish to further pursue their educational goals. Students are highly encouraged to meet with one of our Career Services to fully understand the opportunities available through study in their degree program.