Office of New Student Engagement
Welcome New Students
Welcome to Queensborough Community College (QCC), home of the Tigers and Queensborough Academies! We are excited to welcome you to our vibrant academic community in the Borough of Dreams – Queens, New York.
The Office of New Student Engagement provides assistance, information and resources to you, the new student, from the time of your acceptance through your first semester. We are here at the beginning to make sure you make a successful transition to Queensborough!
As part of the college and the Queensborough Academies, you will have access to special learning opportunities along with personalized advisement and support.
We invite you to click on the links below to view important information on the tools, resources and services available to you as a QCC student.
We are committed to your success and wish you a great semester!
Is your Admissions & Enrollment Checklist complete?
Accept Queensborough's offer of admission electronically through your acceptance email or by visiting the Student Center page in your CUNYfirst account.
Can't find that email or need assistance? No problem! Simply email Admissions@qcc.cuny.edu or call our office at 718-281-5000 for help.
Financial Aid is money that is available to help students pay for college. Eligibility is determined from the results of the 2021-2022 Free Application for Federal Student Aid (FAFSA). You can apply online for free at FAFSA.gov. Be sure to enter QCC's Federal School Code 002697 when filling out your application. If you wish to apply for state aid (TAP), simply click the appropriate link on the FAFSA confirmation page and indicate TAP school code 1407.
Queensborough also offers various ways to help you pay for your education. Our ‘7 ways to pay' provides you with multiple options to settle your tuition bill; one of those options being an interest-free monthly payment plan. For more information or to enroll in a payment plan, visit: Tuition Payment Options.
Your cost to attend Queensborough may be even more affordable than ever with the Excelsior Scholarship Program. For more information, visit: Excelsior Scholarship information page.
Your resident status could impact your tuition rate. Click on NYC tuition rate to learn if you meet the residency requirements and the steps needed to secure this special rate.
CUNY requires all students to demonstrate proficiency in English (reading and writing) and math in order to enroll in credit-bearing courses. Visit the CUNY testing website for the benchmark scores that demonstrate proficiency.
Starting with the spring 2020 entering class, students who do not meet benchmark scores will no longer be administered a placement test; rather, CUNY will use a proficiency index. The proficiency index combines overall high school grade point average with SAT and/or Regents exam scores. There are separate proficiency indexes for English and math. Due to the testing disruptions caused by the pandemic, the University will not collect or use SAT or ACT scores for admissions or proficiency determinations for the Fall 2021 or Spring 2022 admissions cycles. The University will continue to collect Regents exam scores and use them for proficiency determinations during this time and will continue to run the proficiency index based on Regents exam scores (when available) and an applicant's high school GPA.
Under special circumstances, some students may still be required to take a placement test. These students will be notified by the University; it is important to check your email frequently for further information.
All Queensborough students are required to submit proof of MMR immunizations and proof or waiver of meningitis immunization. For more information and to download forms, please visit Health Services.
Transfer Credit Evaluation (Transfer Students Only)
If you have previously attended a college or university, you must submit all official transcript(s) to The Office of Admissions for a transfer credit evaluation.
Students with advanced college/university coursework or foreign credentials may need to provide additional documentation for approval from the appropriate academic department. These may include course descriptions that indicate individual course title(s), material covered, textbooks used and any other information about the course to determine the number of transfer credits to be awarded.
For inquiries about transfer credits, email email@example.com
CUNYfirst is your student information account system, offering you quick and easy access to important information in one convenient location. Your CUNYfirst account allows you to enroll in classes, pay your bill online, view your academic and financial information and much more. For instructions on setting up your account, click on: CUNYfirst
If you have questions about claiming your account, please contact our IT Help Desk at firstname.lastname@example.org or call (718) 631-6330.
Advisement and Registration appointment invitations will be sent to the email address listed on your CUNY admissions application. During your appointment, you will have an opportunity to discuss your academic and career goals with an advisor who will also assist you with your class selection and registration.
If you are a transfer student, a credit evaluation must be completed prior to your advisement and registration appointment.
Please allow up to one (1) hour for your advisement and registration appointment.
Every student at Queensborough is given an Office 365 email address at the time of registration. Don't miss out on important information about your classes, schedule changes, tuition bills, financial aid, campus events, scholarship opportunities, and so much more! Once you receive your student email address, you must create your password immediately so you can begin to receive official College communication.
New York State's Enough is Enough (“EIE”) statute requires that all NYS colleges mandate students to complete ongoing education and training about sexual misconduct, including domestic violence, dating violence, stalking, sexual harassment, gender-based harassment, and sexual violence. At CUNY that training is called Sexual and Interpersonal Violence Prevention and Response Course (“SPARC”).
Please log into Blackboard to complete your SPARC training online. SPARC can be found in Blackboard under “My Organizations”. SPARC should take about 45 minutes to complete. If you do not complete your mandatory SPARC training by January 2022, a hold will be placed on your CUNYfirst account, and you will not be able to register for future classes.
Please take a picture, screen shot and/or save your results after you complete and submit your training. You will need to show proof of completion.
If you are having issues logging into or completing the SPARC training, go to Blackboard Support (cuny.edu) and/or QCC Title IX SPARC site for instructions.
Participate in your New Student Orientation to help kick off your first semester as a Queensborough student! You will learn about the resources and technology tools available as a new student to help you succeed. Check your email frequently for updates or call The Office of New Student Engagement at 718-281-5130 or send an email to NewStudents@qcc.cuny.edu.
Freshmen students are required to submit one of the following items as final proof of high school graduation:
- Official high school transcript in a sealed envelope
- Original high school diploma
- Original GED, TASC, or HiSET diploma with the score sheet
NOTE: NYC DOE High Schools graduates do not need to send a final HS transcript if you entered your OSIS number on your CUNY application at the time of submission. This information will allow us to receive an electronic version of your final transcript with the date of graduation.
Transfer students are required to submit all final Spring 2021 transcripts reflecting the completion of Spring 2021 coursework.
To protect the health and safety of everyone in our community, we are delivering the majority of instruction, student support and administrative services from a distance. The most efficient way to send transcripts is electronically to our office at email@example.com. Many colleges use electronic services such as Parchment, Credentials Transcripts Network, National Clearinghouse etc. When using these services, request that a transcript be emailed to our office at firstname.lastname@example.org. If a transcript is sent directly to you and not the College, it will not be considered ‘official’, therefore be sure to have it sent directly to our office.
Official documentation can also be mailed to the following address:
Office of Admissions A-210
Queensborough Community College
222-05 56th Avenue
Bayside, NY 11364
**Please note** - Our staff is working remotely, and mail is picked up periodically. Transcripts sent by mail will take longer to process than those received via email. We recommend email delivery for all transcripts.
Congrats! You made it to the final step of your enrollment. We know that college is a big decision and here at Queensborough we are dedicated to helping you along the way. We encourage you to take some time to review the many resources that are available to you. If you have questions, concerns, or simply need additional information, feel free to reach out to us.
- Admissions:Administration Building, Room 210, (718) 281-5000; email@example.com
- Bursar:Administration Building Lobby, (718) 631-6265 or (718) 631-6263; firstname.lastname@example.org
- Center for International Affairs, Immigration, and Study Abroad:Library Building, Room L-431, (718) 631-6611; ISC@qcc.cuny.edu
- Financial Aid:Library Building, Room L-409, (718) 631-6367; FinancialAid@qcc.cuny.edu
- Office of New Student Engagement:Administration Building, Room 214, (718) 281-5130; NewStudents@qcc.cuny.edu
- Office of Accessibility Services: Science Building, Room 132, (718) 631-6257; email@example.com
- Office of Testing:Y2 Building, (718) 631-6358; firstname.lastname@example.org
- Veteran Services:Library Room, Room 421, (718) 281-5767; VeteransServices@qcc.cuny.edu
Ask an Ambassador
Student Ambassadors at Queensborough Community College are current students and alumni who will assist you with any questions you may have. Their knowledge and experience will help you - whether you are a current or prospective student - feel welcome and make meaningful connections on our campus. You have an entire community working toward your success, and our Ambassadors are here to be a personal point-of-contact for you. We invite you to send an email to an Ambassador by clicking on the button below.
Tips and Tools
Your successful transition to Queensborough and college life is important to us. As you begin to prepare for classes, we encourage you to view the videos created by our campus community. These videos highlight the many academic and student support services available to you as a QCC student.
Office of Accessibility Services (OAS)
It is the responsibility of the student to self-identify as a student with a disability.
Students must contact OAS to schedule an appointment with the program director to register for services. It is the responsibility of the student to provide documentation (see documentation guidelines) to support the individual's request for any accommodations.
Students need to 1) complete the OAS Intake form, 2) submit documentation of disability that supports request for accommodation and 3) meet with the director to discuss eligibility.
Join us for orientation to help kick off your first semester as a Queensborough student! You will learn about many of the resources and technology tools available to you to help you succeed as a new student. For more information contact us at 718-281-5130 or NewStudents@qcc.cuny.edu
Parents, guardians, family members and others who support Queensborough students play an important role in their student's journey through their academic career. We want to provide you with information so that you can continue to support your student in a variety of ways. Please visit the Parent's support page for important resources and information to help get you started.
Additionally, please consult the Admissions and Enrollment Checklist to make sure your student is on the right path. We encourage you to contact the Office of Admissions and the Office of New Student Engagement with any questions or concerns you may have.
Our Mission and Goals
The Office of New Student Engagement serves as a resource to support students' onboarding and transition process to Queensborough Community College. Our mission is to provide accurate, useful and timely information and programming to new students and their families. We deliver services through Information Sessions, Orientation, Parent and Family Outreach, Campus Tours and Welcome Week Activities that are designed to remove roadblocks, ease the transition from High School to College and pave the way for a successful first semester.
1. Enhance professional readiness of students
2. Promote the success and advancement of core student affairs departmental functions and services
Effective March 17, 2020, the Office of New Student Engagement will be providing services to students via e-mail, telephone and other online modalities. If you have questions or need assistance, please email us at NewStudents@qcc.cuny.edu.
The Office of New Student Engagement provides assistance, information and resources to you, the new student, from the time of your acceptance through your first weeks of classes. We are here at the beginning to make sure you make a successful transition to Queensborough!
Students: Classes start soon! Are you ready?
Administration Building, Room: A-214
Phone: 718-281-5130 | Email: NewStudents@qcc.cuny.edu
Hours of Operation
Monday to Friday from 9 a.m. to 5 p.m.