BI-340: Assisting in the Medical Office: Clinical Testing Procedures

Course Information

Course, prefix, number, & title: BI-340 Assisting in the Medical Office: Clinical Testing Procedures

Hours (Class, recitation, Laboratory, studio): 1 class hour 2 laboratory hours

Credits: 2

Pre-requisites (if any): BI-520 (Students not in the Medical Assistant AAS Program may substitute BI-111, BI-140, BI-201, BI-301, or the equivalent.) Not open to students in the Medical Laboratory Technology Program who are required to take BI-401 and BI-407

Course Description in college catalog:

Acquaints the student with common clinical testing procedures performed by the medical office assistant in the examining rooms, treatment rooms, and laboratories of medical offices, clinics, and health maintenance organizations.

Academic programs for which this course serves as a requirement or an elective:

Certificate Program - Medical Office Assistant

A.A.S. Medical Assistant

General Education Outcomes: Below is a listing of General Education Outcome(s) that this course supports.

  1. Communicate effectively in various forms

  2. Use analytical reasoning to identify issues or problems and evaluate evidence in order to make informed decisions

Course-specific student learning outcomes:

1. Practice laboratory safety standard precautions and apply principles of aseptic techniques and infection control

2. Explain the importance of complying with laboratory standards and OSHA regulations

3. Describe the different laboratory departments and perform the tests performed in each department.

4. Explain the laboratory Table of Organization and the duties of each position.

5. Describe of clinical tests performed in the laboratory and the clinical significance of each test

6. Prepare laboratory specimens for transport to reference laboratories

7. Summarize laboratory treatments and procedures to patients

8. Explain and perform techniques needed to perform CLIA waived low complexity laboratory tests that assist with diagnosis and treatment of patient.

Program-specific outcomes

1. Accurately use basic medical terminology and apply relevant human biological principles to patients’ needs

2. Execute medical office responsibilities and tasks within ethical and legal boundaries

3. Practice patient-centered and coordinated care.

4. Employ state-of-the-art software to complete administrative tasks, including patient medical records management, collections, and insurance processing

5.Perform the most commonly used clinical testing procedures, such as EKS and phlebotomy

6. This course will fulfill Medical Assistant Degree Program Outcomes 1, 2, 3, 5

Methods by which student learning will be assessed and evaluated; describe the types of methods to be employed; note whether certain methods are required for all sections:

The primary mode of assessment is exams and mandatory laboratory participation based upon weekly lectures.

Each exam lecture/lab: 25% (There are a total of four exams: 100%)

Academic Integrity policy (department or College):
Academic honesty is expected of all students. Any violation of academic integrity is taken extremely seriously. All assignments and projects must be the original work of the student or teammates. Plagiarism will not be tolerated. Any questions regarding academic integrity should be brought to the attention of the instructor. The following is the Queensborough Community College Policy on Academic Integrity: "It is the official policy of the College that all acts or attempted acts that are violations of Academic Integrity be reported to the Office of Student Affairs. At the faculty member's discretion and with the concurrence of the student or students involved, some cases though reported to the Office of Student Affairs may be resolved within the confines of the course and department. The instructor has the authority to adjust the offender's grade as deemed appropriate, including assigning an F to the assignment or exercise or, in more serious cases, an F to the student for the entire course." Read the University's policy on Academic Integrity opens in a new window(PDF).

Any student who feels that he or she may need an accommodation based upon the impact of a disability should contact the Office of Accessibility Services in Science Building, Room S-132, 718-631-6257, to coordinate reasonable accommodations for students with documented disabilities. You can visit the Office of Accessibility Services website.

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