BI-341: Assisting in the Medical Office: Medical Assisting Procedures
Course, prefix, number, & title: BI-341 Assisting in the Medical Office: Medical Assisting Procedures
Hours (Class, recitation, Laboratory, studio): 1 class hour 2 laboratory hours
Pre-requisites (if any): BI-111 (Students not in the Medical Office Assistant Certificate or Medical Assistant AAS Program may substitute BI-140, BI-201, BI-301, or the equivalent.)
Course Description in college catalog:
Does not fulfill laboratory science requirements for the A.A. and A.S. degrees and may not be used as part of the concentration for the A.S. in Liberal Arts and Sciences (Mathematics and Science) curriculum.
Acquaints the student with common medical assisting procedures performed by the medical office assistant in the examining room, the treatment room of medical offices, clinics, and health maintenance organizations.
Academic programs for which this course serves as a requirement or an elective:
General Education Outcomes: Below is a listing of General Education Outcome(s) that this course supports.
Communicate effectively in various forms
Use analytical reasoning to identify issues or problems and evaluate evidence in order to make informed decisions
Course-specific student learning outcomes:
1. Students will Describe the normal function of all major body systems
2. Students will practice personal safety precautions as established by the Occupational Safety and Health Administration (OSHA)
3. Students will identify guidelines for conducting a patient interview using principles of verbal and nonverbal communication
4. Students will perform taking vital signs and corresponding parameters
5. Students will distinguish between medical and surgical asepsis used in ambulatory care settings, identifying when each is appropriate and describe several methods of sterilization
6. Students will categorize surgical instruments based on use and identify each by its characteristics and specialties they are used in
7. Students will practice the safety guidelines
8. Students will recognize the differences between various parenteral and non-parenteral routes of medication administration
9. Students will identify emergencies and triage
10. Students will practice basic principles of first aid and steps of provider CPR
11. Students will identify and practice the diagnostic and therapeutic procedures associated each body system
12. Students will explain the implications for treatment related to pathology and related common pathologies to each body system
1. Accurately use basic medical terminology and apply relevant human biological principles to patients’ needs
2. Execute medical office responsibilities and tasks within ethical and legal boundaries
3. Practice patient-centered and coordinated care.
4. Employ state-of-the-art software to complete administrative tasks, including patient medical records management, collections, and insurance processing
5. Perform the most commonly used clinical testing procedures, such as EKS and phlebotomy
6. This course will fulfill Medical Assistant Degree Program Outcomes 1 and 5
Other program outcomes (if applicable).
Integrate knowledge and skills in the program of study
Make ethical judgments while recognizing multiple perspectives, as appropriate in the program of study
Methods by which student learning will be assessed and evaluated; describe the types of methods to be employed; note whether certain methods are required for all sections:
This course requires homework assignments based on textbook readings, and class notes The primary mode of assessment is exams. There are weekly writing homework assignments.
Grading Procedures and Criteria
Each exam: 15% (There are a total of four exams: 60%)
HW Assignments: 25%
Participation in class: 15%
Academic Integrity policy (department or College):
Academic honesty is expected of all students. Any violation of academic integrity is taken extremely seriously. All assignments and projects must be the original work of the student or teammates. Plagiarism will not be tolerated. Any questions regarding academic integrity should be brought to the attention of the instructor. The following is the Queensborough Community College Policy on Academic Integrity: "It is the official policy of the College that all acts or attempted acts that are violations of Academic Integrity be reported to the Office of Student Affairs. At the faculty member's discretion and with the concurrence of the student or students involved, some cases though reported to the Office of Student Affairs may be resolved within the confines of the course and department. The instructor has the authority to adjust the offender's grade as deemed appropriate, including assigning an F to the assignment or exercise or, in more serious cases, an F to the student for the entire course." Read the University's policy on Academic Integrity opens in a new window(PDF).
Any student who feels that he or she may need an accommodation based upon the impact of a disability should contact the Office of Accessibility Services in Science Building, Room S-132, 718-631-6257, to coordinate reasonable accommodations for students with documented disabilities. You can visit the Office of Accessibility Services website.