BU-812: Transcription and Diction of Business Documents

Course Information

Course, prefix, number, & title: BU-812 Transcription and Diction of Business Documents

Hours (Class, recitation, Laboratory, studio): 1 class hour, 3 lab hours

Credits: 2

Pre-requisites (if any): None

Course Description in college catalog:

Through the use of audio and word processing software, students will transcribe business documents that are used in corporate, government, and professional environments. Students will become familiar with business terminology used in the fields of advertising, education, real estate, accounting, banking, insurance, engineering, entertainment, marketing, travel, medicine and law.

Academic programs for which this course serves as a requirement or an elective:

A.A.S. Office Administration and Technology

A.A.S. Medical Assistant

Certificate Program - Office Administration and Technology

Certificate Program - Healthcare Administration

Certificate Program - Medical Office Assistant

Certificate Program - Health Care Office Administration: Managing, Coding, and Billing­

General Education Outcomes: Below is a listing of General Education Outcome(s) that this course supports.

  1. Communicate effectively in various forms

  2. Apply information management and digital technology skills useful for academic research and lifelong learning

Course-specific student learning outcomes:

Students will achieve the following course objectives:

  1. Improve listening skills through the use of audio software to develop dictation and transcription skills

  2. Become proficient in using Microsoft Word software in conjunction with the Express Scribe software

  3. Improve business vocabulary and English and language skills

  4. Increase keyboarding speed while decreasing keyboarding errors

  5. Practice reading and proofreading skills with focus on document formatting techniques

  6. Integrate knowledge and skills needed in the professional office environment

Program-specific outcomes

  1. Integrate knowledge & skills in office administration and technology.

  2. Apply technical skills and use advanced office software to create and edit business documents.

Methods by which student learning will be assessed and evaluated; describe the types of methods to be employed; note whether certain methods are required for all sections:

  1.  Chapter Audio Dictation/Transcription exercises

  2.  Weekly/Biweekly evaluation of transcription and document formatting exercise

  3.  English proficiency and grammar skill tests

  4.  Professional Job Search Assignment—Letter and Resume Format

  5.  Dictation/Transcription/Proofreading Final—Letter and Memo Format

  6.  Timed-writing Evaluation

Academic Integrity policy (department or College):
Academic honesty is expected of all students. Any violation of academic integrity is taken extremely seriously. All assignments and projects must be the original work of the student or teammates. Plagiarism will not be tolerated. Any questions regarding academic integrity should be brought to the attention of the instructor. The following is the Queensborough Community College Policy on Academic Integrity: "It is the official policy of the College that all acts or attempted acts that are violations of Academic Integrity be reported to the Office of Student Affairs. At the faculty member's discretion and with the concurrence of the student or students involved, some cases though reported to the Office of Student Affairs may be resolved within the confines of the course and department. The instructor has the authority to adjust the offender's grade as deemed appropriate, including assigning an F to the assignment or exercise or, in more serious cases, an F to the student for the entire course." Read the University's policy on Academic Integrity opens in a new window(PDF).

Any student who feels that he or she may need an accommodation based upon the impact of a disability should contact the office of Services for Students with Disabilities in Science Building, Room S-132, 718-631-6257, to coordinate reasonable accommodations for students with documented disabilities. You can visit the Services for Students with Disabilities website.

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